Shenzhen TPD Shipping Co., Ltd
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FAQ

Q: Can I storage goods? How much daily charge for goods stay in yourwarehouse?

A: Yes, 2 months free storage can be offered by our Shenzhen warehouse, so usuallydo not need to worry about the storage fee.

 

Q: Have any other hidden fee when you received the goods?

A: For DDP shipping, after we confirmed the total cost, we will list out all fees to youclearly, there is no hidden fees during transportation. lf with DDU or other shippingchannel, we will clarify all fees to you in advance.

 

Q: Do you offer cargo insurance?

A: Yes, if your are still concern the goods safety or you are concerned about highvalue of the goods, we can help you to buy insurance, which will protect your goodsvalue well.

 

Q: Do you provide pick up service form suppliers?

A: Yes, picking up and collecting service can be provided if you need it.

 

Q: How can I pay you?

A: You can make the the payment via Alibaba, bank transfer(T/T), Western Union orpaypal.

 

Q: How can I tracking my shipment?

A: When the goods arranged out, a tracking number will be sent to you. You cancheck it in the official website by yourself, if no time for checking, we will also updateyou for shipping status regularly by every week.


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